How personal information shared with JessyHouse is collected, used and protected. Last updated June 2026.
Information reaches JessyHouse in two ways. Some of it is typed in directly, such as the details entered on a quote request, a signup form or a message sent through the contact page. The rest is gathered automatically by the site as pages load.
Details submitted through this site exist to answer the request that was made. That means preparing a quote, checking whether a policy fits the property described, replying to a question or keeping an account working the way it should.
Aggregated and anonymised information about how pages are used also helps improve wording, layout and the questions asked on forms, so quote requests stay short and clear.
Text messages are only sent to a number when the consent boxes on the signup form have been ticked. Service messages cover things such as quote confirmations, coverage updates and reminders tied to a submitted request. Marketing messages cover home insurance offers and are handled by a separate consent box.
Consent is never a condition of getting a quote. Replying STOP to any message ends the programme for that number, and replying HELP returns support information. Message frequency varies, and standard message and data rates may apply.
Small files stored by the browser keep the site working across pages, remember preferences and measure which pages are visited most. Blocking or clearing cookies through browser settings is always an option, though parts of the site may behave differently afterwards.
Certain tasks depend on outside providers, including hosting, email delivery, text message delivery and the insurance carriers that issue policies. Those providers receive only the information required to perform the task in front of them and are expected to protect it.
Information may also be disclosed where the law requires it, where a court order compels it, or where disclosure is needed to protect the safety and legal rights of the people involved.
Information is kept only as long as it serves the purpose it was collected for, or as long as record keeping obligations require. Quote details connected to an active policy stay on file while that policy is in force. Requests that never became a policy are removed once they no longer serve any purpose.
Reasonable technical and organisational safeguards protect the information held, including encrypted connections, restricted access and regular review of the systems in use. No method of transmission over the internet is completely secure, so absolute protection cannot be promised, and sensitive documents should never be sent through unsecured channels.
Requests to see, correct or delete personal information held on file are welcome and get handled within a reasonable period. Marketing consent can be withdrawn at any point without affecting an existing policy or an open quote.
This site is intended for adults who are able to enter into an insurance contract. Information is not knowingly collected from anyone under the age of eighteen. If something like that is discovered, the record gets removed.
Some pages link out to carriers, government resources or other useful references. Once a link is followed, the privacy practices of that destination apply, and those practices are outside the control of JessyHouse. Reading the policy on any site that asks for personal details is always worth the minute it takes.
This policy may be revised when services, laws or systems change. The updated version is posted on this page along with a new date. Continuing to use the site after a revision means the current version applies.
Questions about this policy or about the information held on file can be sent to any of the details below.
